These Terms of Service govern your subscription to Groundworks AI (Scout and Scout Team). They explain what the service delivers, how billing and renewal work, your ownership of the content you approve, your obligation to review AI-generated content before you use it, how we handle data, and the limits of our liability. Please read them — by creating an account, subscribing, or using the service you accept them.
1. Who these terms are between
These Terms of Service ("Terms") are a binding agreement between:
- Groundworks AI ("we", "us") — the trading name of Groundworks Marketing AI Oy, Business ID (Y-tunnus) 3625461-9, Finland, registered address Toinen Linja 3 B 24, 00530 Helsinki, Finland; and
- the business or individual that creates an account and subscribes to a Groundworks AI product ("you", "Subscriber").
By creating an account, subscribing, or using the service, you accept these Terms. If you accept on behalf of a company, you confirm you are authorised to bind that company.
These Terms are for business subscribers only. The service is offered, and may be used, solely for business and professional purposes; it is not offered to consumers, and by subscribing you confirm you are acting for purposes relating to your trade, business, or profession.
2. The service
Groundworks AI operates a hosted platform that generates marketing content for your business on a recurring cadence. We offer two products:
- Scout — generates the content types and monthly volumes published at groundworksai.com/pricing. You review every item in The Review surface and approve, edit, redirect, or reject it before use. Scout has no integrations; you copy approved content out manually.
- Scout Team — extends Scout with additional content types, a monthly Brief, and integrations (e.g. newsletter, social publishing, and workspace context). Where you enable scheduled publishing, content you have approved in The Review is published to the destinations you connect on the schedule you set — nothing is published until you have approved it.
The current content types, monthly caps ("cadence caps"), features, and prices for each product are those published at groundworksai.com/pricing and /product at the time you subscribe. We may change the published caps and features over time (see clause 16); we will not reduce the caps or features of your current paid subscription term without notice.
The service depends on third-party AI infrastructure (Anthropic's Claude) and other third-party platforms. We do not guarantee uninterrupted availability, specific turnaround times, or that any third-party platform will remain available (see clauses 10 and 12).
3. Accounts and eligibility
You must provide accurate account and billing information and keep it current. You are responsible for activity under your account and for keeping your credentials secure. You must be at least 18 and using the service for business purposes.
4. Subscriptions, billing, and renewal
- Plans. Subscriptions are billed monthly or annually as selected at sign-up, at the prices published at groundworksai.com/pricing. Payments are processed by Stripe; you authorise us (via Stripe) to charge your payment method for all fees due.
- Auto-renewal. Paid subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current price for your plan, unless you cancel before the renewal date. You may cancel at any time from your account; cancellation takes effect at the end of the current paid period.
- Taxes. Prices are stated exclusive of VAT. Finnish VAT (ALV) or applicable EU VAT is added where required; EU business subscribers may account for VAT under the reverse-charge mechanism.
- Price changes. We may change prices for future billing periods on at least 30 days' notice. Continued use after the change takes effect is acceptance of the new price; if you do not accept, you may cancel before renewal.
- No refunds for partial periods, except where required by mandatory law.
- The platform will never charge a payment method you have not provided. If no valid payment method is on file when a charge falls due, the subscription does not auto-charge; it pauses (see clause 15).
5. Free previews and trials
We may offer free ways to try the service before you subscribe. Two forms:
- Preview (no account). You may submit your website address to see a sample of what Scout would produce, without creating an account. If you ask us to email you the rest of the sample, we send those emails on the basis of your consent, which you give by opting in and may withdraw at any time using the unsubscribe link in every email. A preview does not create an account or a subscription, and we do not ask for a payment method.
- Free trial (account, no card). We may offer a time-limited free trial that creates an account. To start a trial you must accept these Terms and the Privacy Notice (recorded at account creation). A trial does not require a payment method and does not automatically convert to a paid subscription — it ends when the trial period expires unless you choose to subscribe. During a trial the service is provided "as is", and your review obligation (clause 8) and the acceptable-use rules (clause 7) apply in full.
We may withdraw, limit, or change free previews and trials at any time. This clause governs the free-access route only; paid subscriptions are governed by clause 4.
6. Fair use and cadence caps
Your plan includes the cadence caps published for your tier. The caps are ceilings, not guarantees of output, and are designed around predictable processing cost. You may not attempt to exceed your caps, circumvent rate limits, resell or share access, or use the service to generate content for third parties outside your own business without our written agreement.
7. Acceptable use
You may not use the service to:
- generate or publish content that is unlawful, defamatory, infringing, deceptive, or that violates a third party's rights;
- violate Anthropic's Usage Policy (the service runs on Anthropic's Claude, and your use must comply with Anthropic's terms as if they applied to you directly);
- send outbound or marketing communications in breach of applicable law — including, for cold or warm outreach, the requirement for a valid legal basis (e.g. legitimate interest under the GDPR), accurate sender identification, and a working opt-out. You are responsible for the lawfulness of any outreach you send using content generated by the service.
We may suspend or terminate access for breach of this clause (clause 15).
8. AI-generated content and your review obligation
This is important — please read it.
- Content produced by the service is generated using artificial intelligence (Anthropic's Claude) and other automated systems. AI-generated content may contain factual errors, outdated information, biased or inappropriate material, or content that resembles existing third-party material.
- We do not warrant that generated content is accurate, fit for any purpose, or free from third-party intellectual-property claims. We warrant only that we use Claude in accordance with Anthropic's terms.
- You must review every item in The Review before you publish, send, or otherwise use it. Approval in The Review is your confirmation that you have reviewed the item and accept responsibility for its use. For Scout Team auto-publishing, you configure which approved content is published and to where, and you remain responsible for what is published.
- We are not liable for any consequence arising from content you publish, send, or use — including content you publish or auto-publish without adequate review. You are the publisher of your content.
9. Intellectual property
- Your content. You retain all rights in the materials and data you provide (your inputs, brand assets, and business information). You grant us a licence to use them solely to operate the service for you.
- Generated outputs. Subject to Anthropic's then-current terms and your payment of fees, as between you and us, the content outputs you generate and approve are yours to use for your business. We claim no ownership of your approved outputs. Because Anthropic provides outputs without a non-infringement warranty, we do not warrant that outputs are free of third-party IP claims (see clause 8).
- Our platform. We retain all rights in the platform, software, agent system, methodology, prompt library, templates, and everything underlying the service. You receive a limited, non-exclusive, non-transferable licence to use the service during your subscription — not ownership of any part of it.
- Reference use. We may identify you as a customer and reference your use of the service as a case study only with your prior consent, which you may withdraw at any time.
10. Third-party services and integrations
The service relies on third parties, including Anthropic (AI), our hosting provider, Stripe (billing), and — for Scout Team — a social-publishing aggregator, a newsletter platform, and workspace tools you connect. Where you connect an integration, you authorise us to access and process the relevant account on your instruction. These third parties act as our sub-processors for personal data (see the Privacy Notice and the Data Processing Agreement). We are not responsible for the acts, outages, or changes of third-party platforms, and we make no commitment that depends on a third party's continued availability.
11. Data protection
Our processing of personal data is described in the Privacy Notice. Where we process personal data on your behalf as a processor, the Data Processing Agreement applies and forms part of these Terms. The service stores and processes data in the EU/EEA.
12. Warranties and disclaimers
To the maximum extent permitted by law, the service is provided "as is" and "as available". We disclaim all implied warranties, including fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that generated content is free of third-party IP claims. Nothing in these Terms excludes liability that cannot be excluded under Finnish law.
13. Limitation of liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, special, or consequential loss, or for loss of profit, revenue, data, goodwill, or business, however arising.
- Our total aggregate liability under or in connection with these Terms is limited to the fees you paid to us in the 12 months before the event giving rise to the claim.
- These limits do not apply to liability that cannot be limited under Finnish law — including liability for death or personal injury caused by negligence, for fraud, and for loss caused by our intentional or grossly negligent conduct (under Finnish law, liability for intent (tahallisuus) or gross negligence (törkeä huolimattomuus) cannot be validly excluded or capped).
14. Your indemnity
You will indemnify us against claims, losses, and costs arising from your content, your use of the service, your publishing or sending of generated content, your breach of clause 7 (acceptable use), or your infringement of a third party's rights.
15. Suspension, pause, and termination
- Cancellation by you. You may cancel at any time; access continues until the end of your paid period, after which the subscription ends.
- Pause. Where a subscription lapses (e.g. payment fails or no valid payment method is on file), it moves to a paused state: no content is generated, no scheduled publishing occurs, and no charge is made; your settings and signal pool are retained for 90 days so you can resume with continuity. After that window, your data is deleted (see Effect of termination).
- Suspension/termination by us. We may suspend or terminate access for material breach (including clause 7), non-payment, or where required by law.
- Effect of termination. Your licence ends and access stops (including any scheduled Scout Team publishing). On cancellation we provide an export of your content within 48 hours, then delete your data within 30 days (and within 30 days of the pause window expiring if you do not resume), except billing records we are required to keep by law. Full detail is in the Privacy Notice and DPA.
16. Changes to these Terms
We may update these Terms (and the Privacy Notice and DPA) from time to time. How your acceptance is handled depends on whether the change is material or minor:
- Material change — for example a new sub-processor, a change to liability or intellectual-property terms, a change of governing law, or a change to price terms — we will ask you to actively accept the new version (a fresh tick-to-agree) before you continue using the service. Until you accept, new content runs are paused; your data and settings are retained. If you do not accept, your remedy is to cancel.
- Minor change — clarifications, formatting, or non-material updates — we will notify you in-product or by email, and continued use after the change takes effect is acceptance.
Each published version of these documents is tagged material or minor so you can see which path applies.
17. Governing law and disputes
These Terms are governed by the laws of Finland, without regard to conflict-of-laws rules. The courts of Finland have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, with the Helsinki District Court (Helsingin käräjäoikeus) as the court of first instance.
18. General
- Entire agreement. These Terms, the Privacy Notice, the DPA, and the pricing/product pages referenced form the entire agreement between us for the service.
- Order of precedence. If there is a conflict between these documents, the Data Processing Agreement prevails over these Terms on the processing of personal data; otherwise these Terms prevail.
- Severability. If any clause is unenforceable, the rest remains in force.
- Assignment. You may not assign these Terms without our consent; we may assign them to a successor (e.g. on a corporate reorganisation or sale of the business).
- Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control, including unavailability of a third-party platform on which the service depends (e.g. Anthropic).
- Notices. Notices to us: contact@groundworksai.com. Notices to you: the email on your account.
Questions about these Terms: contact@groundworksai.com. For privacy questions, see our Privacy Policy.